Thank you for the answer.

Yes, I am working with a real robot.

I didn't know that an option called remote speech recognition needed to be enabled. This is definitely my problem.

I searched the internet for the phrase "remote speech recognition".

The problem here is the same as mine.

https://stackoverflow.com/questions/56972445/add-cloud-speech-recognition-to-pepper-qisdk

Those who contacted Softbank could not get any results.

Here are the marks I got in the blue area:

In wildcards = "<>"

In remote chatbot recognition = "?"

I hesitate to email Softbank. I have a new robot, I emailed it to be added to the command center. It's been a week and they still haven't responded.

Thank you for your answer. See you soon, bye

Hello @saidbicer ,

I'm facing the same problem, were you able to solve it after contacting the support, please give me any kind of assistance, I been rolling out with problem for days now, how can I add google speech to api or any other remote speech module.

Thanks for update. Hope we can have positive feedback before long . 

Hello, Thank you for your help.

Naoqi version : 2.9.5

Pepper 1.8a

public class GreetingChatbot extends BaseChatbot {

    private static final String TAG = "GreetingChatbot";

    static private List<String> greetings = Arrays.asList( "hello", "hi", "good morning", "good afternoon", "good evening" );

    public GreetingChatbot(QiContext context) {
        super(context);
    }

    @Override
    public StandardReplyReaction replyTo(@NonNull Phrase phrase, Locale locale) {
        
        Log.e("text", phrase.getText());
        
        if (greetings.contains(phrase.getText())) {
            return new StandardReplyReaction(
                    new MyChatbotReaction(getQiContext(), "Hello you"),
                    ReplyPriority.NORMAL);
        } else {
            return new StandardReplyReaction(
                    new MyChatbotReaction(getQiContext(), ""),
                    ReplyPriority.FALLBACK);
        }
    }

    @Override
    public void acknowledgeHeard(Phrase phrase, Locale locale) {
        Log.i(TAG, "Last phrase heard by the robot and whose chosen answer is not mine: " + phrase.getText());
    }

    @Override
    public void acknowledgeSaid(Phrase phrase, Locale locale) {
        Log.i(TAG, "Another chatbot answered: " + phrase.getText());
    }


    class MyChatbotReaction extends BaseChatbotReaction {

        private String answer;
        private Future<Void> fSay;

        MyChatbotReaction(final QiContext context, String answer) {
            super(context);
            this.answer = answer;
        }

        @Override
        public void runWith(SpeechEngine speechEngine) {

            Say say = SayBuilder.with(speechEngine)
                    .withText(answer)
                    .build();
            fSay = say.async().run();

            try {
                fSay.get(); // Do not leave the method before the actions are done
            } catch (ExecutionException e) {
                Log.e(TAG, "Error during Say", e);
            } catch (CancellationException e) {
                Log.i(TAG, "Interruption during Say");
            }
        }

        @Override
        public void stop() {
            if (fSay != null) {
                fSay.cancel(true);
            }
        }
    }
}

  Log.e("text", phrase.getText());

 This line never gets any text.

The code I sent is the same example as the one in the link you gave. Java version.

if (greetings.contains(phrase.getText()))

The incoming text in the expression is compared with the string. But the problem is that phrase.getText() always returns null.

I want to send the text that will come here to a web service and return a response via the smart assistant.

But I can't see the sentence heard by the robot as text.

The dialog created as a .top file is fine. I want to capture the dialogs that I did not write in the .top file on the code side.

Dear @saidbicer,

 I meet the same problem, and  guess it's caused by  the remote speech recognition service which is not  activated. Did you finally solve the problem ? Could you please share the way to solve this problem.