UPDATED . Invalid user when accessing Command Center

Posted 11 months ago by Fablab.inetum.madrid

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Fablab.inetum.madrid

Hello,

I couldn´t update my previous ticket to add the robot´s SN so I am creating a new one:


We had to reset our NAO robot because we forgot the password and email account used to set up the robot the first time. 

We created a new account and once we go to the command center, we see the error you can find attached to this ticket.


Robot´s S/N is P0000073B00S8C700030

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Clement Portales posted 11 months ago Admin

Hello,


For this specific NAO topic, can you please open a ticket here : https://support.unitedrobotics.group/en/support/tickets/new

so level 1 support can take care of it ?


Thank you in advance !


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