SoftBank account problem

Posted 11 months ago by Franco Babbo

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Un Answered
Franco Babbo

Dear support Team,

I am writing to report an issue I encountered while creating the SoftBank account to configure the NAO robot.

After creating the account I did not receive any welcome message. When I attempted to log in, I was redirect to a page that simply stated "logout succesful".

As a result, I am unable to proceed with the configuration of NAO robot.

I kindly request your assistance in resolving this matter as soon as possible so that I can complete the configuration.

Thank you in advance for your prompt attention to this matter.

Best regards.

4 Votes


Sorted by

Tong Xin posted 3 months ago

Dear all,

I have the exact same problem. Any solutions we've got yet?

Thanks a lot!

0 Votes


Soukainagoura posted 8 months ago

I have the same problem, how can I solve it?

0 Votes


Franco Babbo posted 11 months ago

Hi Jamal. Yes, it's correct. Thanks.

0 Votes


Jamal Tires posted 11 months ago

Hello Franco,

Correct me if I'm wrong but I think you already open a ticket about that and your problem is already solved now, is it right ?

Best regards,


2nd Level Support

0 Votes

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